| |
|
|
 |
Store Policies
Zipangu Treasures offers the following Policy: | Summary of Our Selling Policies | | Payment | METHODS ACCEPTED: PayPal (preferred), Credit Cards depends on the PayPal credit card processor system, Contact us for the other payment methods before placing an order on our site. | | Fees | Nothing fees will be required. | | Sales Tax | We are using the sales tax option to adjust our item price as we are able to offer our items at the authentic item value of the Japanese retail price for every customers worldwide. We change the sales tax rate almost daily on the basis of the exchange rate between US $ and JP Yen. | | Shipping | We ship our all items worldwide directly from Japan.
Three types of shipping methods (Regular Airmail, EMS, Surface SAL) are provided for the every buyer's purchase during the payment. For the details, click here to learn how we are providing the shipping service worldwide. | | Delivery | We will ship our items within 3 business days after payment clear except pre-order items.
But some items are shared on our web shops and/or individual shops located in Japan so that there is a possibility that the item you placed an order was already sold out and/or would never be possible to offer the item for the buyer. If it happened, we will make a full-refund via PayPal to the buyer.
We will send a shipping notification after we shipped the item. | | Refunds & Returns | Refund will be given as Money Back
The item must be returned to our office within 30 days after you purchased the item and refund must be claimed within 3 days after you receipt of item. We will accept returns for damaged or defective items and we will pay for return postage. Any other returns will be determined on a case by case basis (including the additional agreement placed on the each item page or specific agreement page of a category) and the return postage would be the responsibility of the buyer (Applied fitting option jeans must be excepted from our return policy.). | | Contact Us | BEST WAY TO CONTACT US: Email
INFORMALLY RESPOND WITHIN: 24 hours
DAYS WE ARE OFF: Weekends, Japanese Holidays
To contact us: visit our Customer Service page. |
|
Go Back
|
|
| | |
| | |
